Rasika More
Customer Success Executive | Aspiring Equity Research Analyst | Financial Statement Analysis | Investment Strategies | Preparing Research Report | Earnings Report Analysis
- Role
- Customer Success Executive at Groww
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Rasika More
I started my career with Sharekhan as a Mutual Fund Specialist, where I developed a solid foundation in financial markets. Currently, I am working as a Senior Customer Success Executive at Groww, gaining valuable insights into Stock market and market dynamics.My interest in equity research began during my first job, fueling my passion to go deeper into the field. To build relevant skills, I recently completed an equity research cohort from The Valuation School, equipping me with expertise in financial statement analysis, valuation and industry analysis.As part of my learning journey, I have prepared a detailed equity research report, demonstrating my ability to analyze companies and market trends comprehensively. I am committed to continuously expanding my knowledge by staying updated with industry developments and improving my analytical abilities.I am keen to connect with finance professionals, exchange insights, and explore opportunities in equity research. I aspire to contribute to the field by leveraging my skills and passion for uncovering investment opportunities and delivering value-driven research.
Experience
Customer Success Executive
Nov 2021 — Present
Providing clear and accurate guidance on Groww’s investment platform, helping customers related account setup, transactions or any concerns related to financial products. Resolved customer queries related to Stocks, Mutual funds, IPOs, Futures, and options through chat and consistently achieved highcustomer satisfaction by resolving multiple queries within first contact. Analyzed and addressed common customer issues, providing actionable feedback to the product and operations teams to improve userexperience. Meeting performance expectations in response time, accuracy and quality, contributing to Groww’s reputation for prompt and reliablecustomer support.
Education
Guru Nanak Institute of Management Studies
PGDM(Banking & Finance)
2019 — 2021
B.K.Birla College of Arts Science and commerce
Bms
2017 — 2019
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