Shona Shipp

About Shona Shipp

Experienced in healthcare and medical technology environments, driving process improvement, HRIS optimization, and scalable employee lifecycle solutions that enhance accuracy and engagement.I’m an HR and People Operations professional with a passion for building efficient, scalable systems that strengthen the employee experience. With more than a decade of experience across healthcare, technology, and nonprofit sectors and an 8-year foundation of leadership from the U.S. Army. I bring structure, empathy, and innovation to every initiative I support.Currently, I serve as an HR Assistant within the People Function at Werfen, a global healthcare technology company. In this role, I lead process-redesign initiatives across North America that have improved onboarding efficiency by 35%, enhanced HRIS data accuracy, and reduced manual workflows. My work focuses on aligning systems and people, ensuring compliance, and driving sustainable improvements in the employee lifecycle.My background includes full-cycle HR operations, policy documentation, and collaboration with cross-functional teams to optimize lifecycle activities from offer acceptance through off boarding. I’m committed to leveraging technology and data insights to help organizations deliver precise, compliant, and human-centered results.As an MBA Candidate at the University of Georgia specializing in Digital Business and Technology, I am focused on connecting the strategic and operational sides of HR to support growth, innovation, and continuous improvement within the healthcare and technology sectors.

Experience

1. HR Assistant, Transfusion & Transplant

   Werfen

   Jun 2025 — Present · Atlanta, GA, US

   Lead the redesign of onboarding and offboarding processes improving efficiency by 35% and ensuring full compliance across 5+ HR functions, resulting in a more consistent employee experience.• Develop comprehensive process documentation, SOPs, and training materials that increased cross-team alignment and reduced process-related inquiries by 40%.• Partner with HR leadership to refine the pre-onboarding experience (from offer acceptance to day one), boosting new hire readiness and manager satisfaction scores by 25%.• Implement automation and system enhancements within HR platforms to eliminate manual data entry, improving data accuracy by 30% and reducing lifecycle task completion time by 20%.• Collaborate cross-functionally with HR, IT, and business partners to align systems, and streamline integrations, ensuring 100% on-time completion of employee lifecycle activities.• Lead independent HR process improvement initiatives—including recruiting workflows—presenting process maps and recommendations to senior leadership that hat have since been adopted across three North American locations.• Create and maintain internal knowledge resources and FAQs that enhanced accessibility and reduced repetitive support requests by 50%, saving approximately 10 staff hours weekly. • Partner with internal communications and marketing teams to contribute People Ops content for newsletters and employee recognition initiatives, increasing engagement participation by 15% and strengthening company culture.

Education

• Spelman College

  Bachelor's degree, Women's Health Studies

• Spelman College

  Bachelor of Arts - BA, Women’s Health

• University of Georgia - Terry College of Business

  Master of Business Administration - MBA