Rashmit Chawla
Senior Technical Writer with 10+ years of experience | Expertise in Microsoft documentation standards and tools | B2B Content Strategist | Turning Industry Insights into Lead-Generating Content
- Role
- Senior Technical Consultant at Technofocus
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Rashmit Chawla
Seasoned Senior Technical Writer with 10+ years of experience translating complex technical concepts into clear, user-centered documentation. Expertise in Microsoft documentation standards and tools, UX writing, API documentation, learning and training content, knowledge base architecture, content strategy, and cross-functional collaboration with engineering teams.
Experience
Senior Technical Consultant
Nov 2024 — Present · New Delhi, IN
Developed 100+ hours of advanced training materials for Microsoft products, including presentations, lab manuals, and interactive exercises- Create 50+ hands-on labs for online courses, which boosted user engagement across all training modules- Created product demos using simulation tools to execute interactive walkthrough of the products, showcase the functionalities and benefits, and offer a firsthand product experience- Revitalized outdated knowledge base articles by incorporating user feedback and search analytics, which boosted self-service resolution rates of learners and course participants by 18%- Spearheaded the rollout of new Microsoft technologies courses across 50+ countries impacting IT professionals and streamlining the adoption of the platform for key clients- Collaborated with engineering teams to produce user manuals, installation guides, convert complex product features into user-friendly documentation, and training materials for various software products, utilizing Agile methodologies.
Education
Balaji Institute Of Management and Human Resource Development
Master of Business Administration (MBA), Marketing and IT
2008 — 2010
Skills
- Business Analysis
- Online Marketing
- Content Development
- Competitive Analysis
- Content Writing
- Digital Strategy
- Mis
- Key Account Management
- Marketing Strategy
- Crm
- Market Research
- Social Media Marketing
- Market Analysis
- Team Management
- New Business Development
- Web Content
- Business Strategy
- Business Development
- Digital Marketing
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