Rashmi Verma

About Rashmi Verma

Throughout my career, I have demonstrated expertise as an Environment Specialist, leading the setup of infrastructure, applications, and interfaces while ensuring synchronization and publishing environmental health reports. I have been instrumental in creating plans to support the development and non-production activities, collaborating with various teams to define deployment schedules and optimize data flow.My skills in incident management are commendable, as I have effectively handled major incidents, resolved L2 incidents, and provided detailed root cause analysis. Additionally, I have been involved in automating the setup and configuration of test environments, improving efficiency, and reducing manual efforts.In terms of leadership, I have provided guidance to junior developers, conducted code reviews, and played a vital role in gathering and analyzing business requirements. My experience in incident and change management has allowed me to drive change activities and provide insightful reports based on KPIs and application performance.Within the Incident/Change Team, I have demonstrated expertise in SQL development, performance tuning, and troubleshooting database issues. My proficiency in managing database objects, implementing data integrity checks, and developing ETL processes has contributed to the smooth operation of business applications.As a Specialist in Cloud & Infrastructure Management, I have excelled in customer support, escalation handling, and ensuring the availability and security of SQL-based applications and databases. I have monitored performances, coordinated with different teams, and developed tools and resources for incident management and reporting.In summary, I possess a wide range of skills and experiences, including environment management, incident and change management, SQL development, performance tuning, and cloud and infrastructure management. My ability to collaborate with teams, provide technical guidance, and deliver high-quality results has been instrumental in my successful career.

Experience

1. Lead Engineer - Service Delivery

   FIS

   Sep 2023 — Present · Bengaluru, IN

Education

• St. Aloysius' College, Jabalpur(M.P.)

  Bachelor of Science (B.Sc.)

  2009 — 2012

• Jabalpur Engineering College

  Master of Computer Applications - MCA

  2013 — 2016

• Jabalpur Engineering College

  Master’s Degree

  2013 — 2016