Rashmi Pandya

WORK HISTORY

EDUCATION

SKILLS

ABOUT RASHMI PANDYA

Enterprise Business Solutions Architecture, Transformation and Strategy Leader with a passion to prepare businesses for the impending AI revolution both for Salesforce CRM, ERP and contingent Enterprise-related systems, with a proven track record up to Director level in multiple Lead to Cash Ecosystem programmes utilising Salesforce (multiple clouds + AppExchange products), NetSuite, SAP, Kantata, Workday, Hubspot etc) with integrations into Asset/Subscription Management systems with Business Architectural Design, Integrations System and Data Reference Architecture in both brown / greenfield projects.Have demonstrated continued success with formulating Architectural strategy backed up with well governed business definition. Particularly recognised for architecting (“Design first” approach) and then selling the strategic vision of “What good looks like” with both C-Level stakeholders, Senior Management and a broad spectrum of Business and Technical SMEs, including utilising already available/impending AI strategies to maximise efficient delivery so maximising ROI.Key strength areas include C-level Stakeholder Management, Strategic Vision, UPN-based Process Re-Engineering (Salesforce’s standard for AI GPT use), Business Architecture, Problem Solving, Effective Transformation Delivery, creating Business layers of TOMs, Solution Design, Risk Analysis and Management, Documentation, Productivity and Profitability initiatives. Skills Summary:• Gravitas and Leadership• Excellent communicator, including at MD/Exec/CIO levels• Salesforce Ecosystem Specialist (Sales/Service/CPQ/Experience Cloud/PSA/Integrations/AI GPT))• Champion of robust governance principles• Strong solution design capabilities adhering to business needs• Customer relationship management and client engagement• Negotiation and persuasion • Trouble shooting and problem identification • Models: Universal Processing Notation (UPN - Elements Cloud), Business Process Modelling Notation (BPMN – LucidChart / IBM Blueworks)