Rashmi Hirani
Senior Support Account Manager @ ServiceNow
- Role
- Senior Support Account Manager at ServiceNow
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Experience
Senior Support Account Manager
Aug 2023 — Present · Austin, TX, US
Led strategic advisory for 7+ enterprise clients, reducing costs by 20% and improving scalability by 15%.• Partnered with senior executives to drive a 30% increase in ServiceNow platform adoption.• Collaborated with engineering and support teams, ensuring a 98% customer success rate across key projects.
Education
Harvard Business School Online
Certificate in Leadership Principles
Touro College NYSCAS
Bachelor's degree
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