Rashmi G Krishnan
Sales associate- Byldd, Process trainer and Team leader (Ex-Cureskin)|| Business development executive (The Skillians) || Hindustani vocal teacher ( Urbanpro)
- Role
- Business Development Executive at The Skillians
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rashmi G Krishnan
With over 7 years of diverse experience, I bring expertise in various aspects of customer service operations. My background encompasses:Customer Support: Proven track record of providing exceptional customer service, resolving issues promptly, and ensuring customer satisfaction.Escalation Handling: Skilled in effectively managing escalated situations, de-escalating tensions, and finding satisfactory resolutions for both customers and the company.Team Leadership: Demonstrated leadership abilities in guiding and motivating teams to achieve goals, fostering a positive work environment, and cultivating talent through coaching and mentoring.Quality Assurance: Proficient in implementing and maintaining quality assurance processes, identify areas for improvement to the teammates to enhance their performance.Process Training: Experienced in designing and delivering comprehensive training programs and creating interactive training modules to equip teams with the necessary skills and knowledge to excel in their roles, resulting in improved performance and efficiency.I am dedicated to leveraging my multifaceted skill set to contribute effectively to any team or organization, driving excellence in customer service, team performance, and process optimization.
Experience
Business Development Executive
Mar 2025 — Present
Education
Indira Gandhi National Open University
Bachelor of Arts - BA, Music
Cochin University of Science and Technology
Bachelor's degree, Computer Science
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