Rashik K
Operations Executive @Sree Gokulam Medical college
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WORK HISTORY
Operations Executive @Sree Gokulam Medical college
Trivandrum, IN
Monitor daily operations of the OPD to ensure smooth patient flow• Processed refunds for OPD consultations and other hospital services in accordance with hospital policies.• Coordinate with doctors, nurses, and front office staff for appointment management• Assist patients with registration, consultation process, and department guidance• Handle patient complaints and ensure quick resolution• Cross-check OPD procedure bill books and verify billing accuracy• Ensure proper documentation and record maintenance in OPD• Coordinated with housekeeping, maintenance, and other departments to ensure smooth hospital operations• Monitor waiting time and improve patient experience in OPD• Ensure OPD areas follow hospital policies and quality standards• Report operational issues to the management for improvement•Recorded and updated daily lab statistics to support hospital operational reporting.
EDUCATION
Jain (Deemed-to-be University)
Hospital Administration
Pondicherry Univeristy, Puducherry
Bachelor of Business Administration - BBA
ABOUT RASHIK K
Hospital administration professional with a Bachelor’s degree in Business Administration specializing in Hospital Administration. Gained hands-on experience as an Operations Executive at Gokulam Medical College, Trivandrum, where I supported day-to-day hospital operations, patient care coordination, and administrative efficiency. I am passionate about improving healthcare services through effective management, process optimization, and patient-focused solutions. Looking forward to building a career in hospital administration and healthcare management.
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