Rashika Mishra
Business Analyst & Product Owner @Team Computers
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WORK HISTORY
Business Analyst & Product Owner @Team Computers
New Delhi, IN
Worked on enhancing the DIMS (Digital Infrastructure Management System) by gathering business requirements, translating them into detailed technical documents, and collaborating with developers for timely implementation. Introduced new dashboards and ticketing workflows, resulting in improved engineer performance tracking and decision-making efficiency. Also initiated automation features like bulk ticket actions and near-breach alerts, contributing to reduced response times and optimized resource utilization.
EDUCATION
Rajiv Gandhi Computer Saksharta Mission
Diploma in Office Automation and Publishing (DOAP) Course, Computer Science
Dr. Bhim Rao Ambedkar University, Agra
Bachelor of Commerce - BCom, Business Administration and Management, General
Dr. Bhim Rao Ambedkar University, Agra
Master of commerce in business and management, Business Administration and Management, General
Dr. Bhim Rao Ambedkar University, Agra
Bachelor of Education - BEd, Secondary Education and Teaching
Skill Academy
Business Analyst, Information Technology
ABOUT RASHIKA MISHRA
Business Analyst | Product Owner | Agile Practitioner | PSPO I Certified I’m a…
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