Rashika Grover
Analyst @CIBC Capital Markets
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WORK HISTORY
Analyst @CIBC Capital Markets
Toronto, ON, CA
EDUCATION
Shivaji College
Bachelor of Commerce - BCom(h), Accounting and Finance
Institute and Faculty of Actuaries
Cleared CT-1 and CT-5
UPES
Master of Business Administration - MBA, Business Analytics
ABOUT RASHIKA GROVER
With an MBA in Business Analytics from the University of Petroleum and Energy Studies, I am a Business Analyst at Genpact, where I provide insights and solutions for various client projects. I am passionate about drawing insights from data and enhancing my skills in CRM and data analysis.Some of my achievements at Genpact include analyzing and capturing the trends of parameters such as dispatch rate, customer case fill, and on-time delivery, and creating reports to be reviewed by stakeholders. By doing so, I helped minimize the unpredictable losses for the client by 20%. I also ensured that new products were launched in the market with minimal service losses, and performed root cause analysis using fishbone diagrams to identify learnings and opportunities. Additionally, I quality-checked, reviewed, and performed a \'Five Why\' analysis for aspects of the internal audit of critical financial controls. I am looking for more opportunities to grow and contribute to the field of business analytics.
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