Rashika Anand

Sales Lead @SHL

Gurugram, IN

Team Building and Development: Lead and mentor a team of 7-8 sales professionals, fostering a collaborative and high-performing environment.Performance Management: Conducted regular performance reviews, provided coaching and mentorship, and set clear expectations to maximize team potential.Customer Relationship Management: Cultivated strong relationships with key clients, ensuring customer satisfaction and driving repeat business.Sales Forecasting and Planning: Accurately forecasted sales revenue, developed strategic account plans, and allocated resources to optimize sales efforts.Pipeline Management: Implemented robust pipeline management processes to track sales opportunities, identify bottlenecks, and ensure timely closure.CRM System Management: Utilized CRM tools to streamline sales processes, track customer interactions, and analyze sales data.Market Research: Conducted in-depth market research to identify emerging trends, customer needs, and competitive landscapes.Competitive Analysis: Analyzed competitor strategies, pricing, and product offerings to develop effective countermeasures and maintain a competitive edge.Cross-Functional Collaboration: Worked closely with marketing, product, and operations teams to ensure seamless product delivery, lead generation, and customer support.Stakeholder Management: Effectively communicated with stakeholders at all levels, building strong relationships and aligning teams around shared goals.

Institute Of Management And Technology

Bachelor of Business Administration (BBA), HR

Sikkim Manipal University

Master of Business Administration (M.B.A.), Marketing and Sales

Mussoorie Public School

High School, Business/Commerce, General