Rashika Anand

Experience

1. Sales Lead

   SHL

   Mar 2022 — Present · Gurugram, IN

   Team Building and Development: Lead and mentor a team of 7-8 sales professionals, fostering a collaborative and high-performing environment.Performance Management: Conducted regular performance reviews, provided coaching and mentorship, and set clear expectations to maximize team potential.Customer Relationship Management: Cultivated strong relationships with key clients, ensuring customer satisfaction and driving repeat business.Sales Forecasting and Planning: Accurately forecasted sales revenue, developed strategic account plans, and allocated resources to optimize sales efforts.Pipeline Management: Implemented robust pipeline management processes to track sales opportunities, identify bottlenecks, and ensure timely closure.CRM System Management: Utilized CRM tools to streamline sales processes, track customer interactions, and analyze sales data.Market Research: Conducted in-depth market research to identify emerging trends, customer needs, and competitive landscapes.Competitive Analysis: Analyzed competitor strategies, pricing, and product offerings to develop effective countermeasures and maintain a competitive edge.Cross-Functional Collaboration: Worked closely with marketing, product, and operations teams to ensure seamless product delivery, lead generation, and customer support.Stakeholder Management: Effectively communicated with stakeholders at all levels, building strong relationships and aligning teams around shared goals.

Education

• Institute Of Management And Technology

  Bachelor of Business Administration (BBA), HR

  2011 — 2014

• Sikkim Manipal University

  Master of Business Administration (M.B.A.), Marketing and Sales

  2014 — 2016

• Mussoorie Public School

  High School, Business/Commerce, General

  1996 — 2010

Skills

• C
• Technical Recruiting
• Mysql
• Sourcing
• Vendor Management
• Business Development
• Competitive Analysis
• Marketing
• Management
• C++
• Team Management
• Crm