Rashid Ellis

Rashid Ellis

Chief Executive Officer at Infinity Machine Media, LLC

Role
Desktop Support Technician at TEKsystems
Location
New York, NY, US
LinkedIn followers
500 followers

About Rashid Ellis

Detail-oriented IT Manager, Software Developer, and IT personnel; places emphasis on…

Experience

  1. Desktop Support Technician

    TEKsystems

    Dec 2013 — Present · Melville, NY, US

    Mount Sinai, Application Support Representative• Provided basic Kronos support to Mount Sinai end users over the phone and in person during UAT testing assisting users when gaining access and other core timekeeping functions.AllScript / LIJ Hospitals, Technical Support Representation/Consultant• Provided support for proprietary medical software; medical workstations under Windows 7, XP.• Performed system Ghost image restores, and setup physical workstations; workstation moves as necessary.• Performed bar-code scanner, connectivity, and printer troubleshooting for multiple departments.• Maintained regular interaction with hospital staff to ensure quality feedback and support.Provided testing and support for proprietary hardware/software implementation.Arrow Electronics, Migration Support• Performed physical migration for company work-stations, assembling workstations for use by user.

Education

  • Hempstead High School

    General

    2000 — 2004

  • Nassau Community College

    Liberal Arts

    2005 — 2006

  • New York Institute of Technology-Old Westbury

    Interdisciplinary Studies

    2007 — 2009

  • Borough of Manhattan Community College

    Associate’s Degree

    2016 — 2019

Skills

  • Desktop Publishing
  • 3d Graphics
  • After Effects
  • Google Analytics
  • Maya
  • Photoshop
  • Dreamweaver
  • Microsoft Office
  • Directx
  • System Administration
  • Management
  • Premiere
  • Javascript
  • Phpmyadmin
  • Ubuntu
  • Html
  • Windows 7
  • Powershell
  • Illustration
  • Content Management Systems (Cms)
  • Active Directory
  • Graphic Novels
  • Computer Hardware
  • Windows Server
  • Adobe Creative Suite
  • Customer Service
  • Mysql
  • Linux
  • User Interface Design
  • Networking
  • Web Development
  • C++
  • Technical Support
  • Ticketing Systems
  • Creativity
  • Troubleshooting
  • Windows Scripting
  • Server Administration
  • Os X
  • Opengl Es

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