Rashi Tandon
Fulton Bank
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WORK HISTORY
@Fulton Bank
EDUCATION
Vellore Institute of Technology
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
University of Maryland
Master of Science - MS, Information Systems
SKILLS
ABOUT RASHI TANDON
Enthusiastic and skilled Salesforce Administrator with over 6 years of experience in designing, implementing, and optimizing Salesforce solutions across various platforms, including Sales Cloud and Service Cloud and overall 8+ years of experience of working with databases and analytics. I have effectively managed Salesforce for a diverse user base, enhancing operational efficiency and driving user engagement. As a Certified Salesforce Professional and dedicated Trailhead Double Star Ranger, I am passionate about harnessing technology to create innovative solutions that elevate business processes.In my role, I oversee release management for CI/CD deployments using JIRA and AutoRabit, working collaboratively with cross-functional teams to maintain coding integrity and ensure high-quality deliverables throughout the development lifecycle. This teamwork has greatly enhanced our responsiveness to business needs and streamlined project outcomes.With a solid background in process automation and solution design, I have developed Salesforce Flows and user communications that improve efficiency in account management. My experience also includes leveraging Salesforce Einstein for predictive analytics, enabling data-driven insights that refine business operations.I also specialize in data management and analysis, utilizing SOQL, Tableau, and BigQuery to generate insightful reports that track performance trends and support strategic decision-making. By establishing auditing and monitoring protocols for user access controls, I ensure data integrity and protect sensitive information, regularly presenting KPIs to senior leadership to highlight opportunities for system enhancement.I am dedicated to continuous learning and professional growth, always keeping abreast of evolving technological trends and best practices. My goal is to maximize Salesforce capabilities to contribute meaningfully to organizational success while fostering a collaborative and inclusive environment.Explore my Trailblazer journey:
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