Rashi Sharma

About Rashi Sharma

Experienced Associate Consultant and Systems Engineer with a demonstrated history of working in the information technology and services industry. AZ-900 certified, skilled in Azure Cloud Infrastructure Services, Wintel Administration, VMware Administration with a Bachelor\'s in Technology from National Institute of Technology Hamirpur. When I\'m not working, I enjoy doing poetry and reading :)

Experience

1. Associate Consultant

   Capgemini

   Jun 2022 — Present

   Experienced in administration of with Windows Server 2003,2008,2012R2,2016,2019,2022.• Tools : VMware, Azure Portal, SCCM, WSUS, Citrix, Cyberark, Nagios, CheckMk• Technologies : Azure DevOps, Azure Pipelines, Azure Data Factory, Windows Installer (MSI), GPO, Azure Active Directory, Windows Active Directory.• Languages : Powershell, Python, SQL• Databases : SQL Server• Experienced in automating via Powershell and GPOs• Expertise in handling Server Manager i.e. Active Directory Services, Group Policy Management, IIS, ADUC, Storage and Backup Services.• Expertise in Deployment of servers via Azure, Vcenter, WDS.• Expertise in Windows Clustering, Hyper-V, Performance and Setup.Area of support are Core operating services, Memory Management, Print Servers, File Servers, Terminal Server, Server Core, DNS, DHCP, Firewall and Advance Security. · Handled an environment of 2500+ servers.· Migration of blade servers and on prem servers.· Handled problems such as Server hangs, crashes, Printing not working· Applications (internal and 3rd party) not working, COM, DCOM, WMI, WINRM etc· Analyzing logs of Perfmon and Poolmon and performance related tools etc.· Analyzing dumps of Process.· High CPU utilization and Disk Extension/Partition MBR GPT.· System Resource/ Memory related issues.· Session directory, Session broker, RD Gateway, Remote Apps, Hyper – V, Types of Backups etc.• Follow SLAs, schedule adherence, timely update & escalate issues, ensure no violation happens. • Follow ITIL guidelines. • Specialized in client front for interaction and resolving their query at the earliest with proper soft skills.• When required interact with the client for challenging tasks. And ensure that all the tasks complete within time frame with the best quality. • Working on high priority escalated issues, providing RCAs for reported issues and providing workaround or permanent solution to the problems.

Education

• National Institute of Technology Hamirpur

  B.Tech

  2017 — 2021