Rasheid Boykin
Senior Support Account Manager at ServiceNow
- Role
- Senior Support Account Manager at ServiceNow
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
Sales & Business DevelopmentView LinkedIn profile
About Rasheid Boykin
The \"Pain Point Processor\" 20 years in IT Service Management, focused on core…
Experience
Senior Support Account Manager
Aug 2021 — Present · Vienna, VA, US
Education
University of Maryland
Applied Mathematics
1998 — 2001
Skills
- Asset Management
- Desktop Deployment
- Computer Proficiency
- Software Installation
- Itsmf
- Printers
- Servicenow
- Windows 7
- Project Management
- Requirements Analysis
- Xerox Printers
- Vendor Management
- Problem Management
- Leadership
- Microsoft Office
- A++
- Software Development Life Cycle (Sdlc)
- Business Process
- Agile Project Management
- Service Delivery
- Service-Now.com
- Business Analysis
- Business Process Improvement
- Computer Hardware
- Software Project Management
- Itil
- Laser Printers
- Large Scale Deployments
- Bmc Remedy
- Procurement
- Computer Repair
- Social Media
- IT Service Management
- Itil V3 Foundations Certified
- Change Management
- Scrum
- Metrics
- Incident Management
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