Rasheeqa Kk
St. Agnes centre for post graduate studies and research\\nM.Com with Global HRM and Marketing specialization
- Role
- Customer Service Associate at Amazon
- Location
- Mangaluru, IN
- LinkedIn followers
- 500 followers
About Rasheeqa Kk
Passionate about working and thrive in dynamic environments and excel at my role. Let’s connect and explore opportunities to collaborate!#LinkedIn #Networking HR Intern at CEI design consultancy Pvt Ltd. Worked for 6 months as Virtual Customer Service Associate in Amazon (28th September 2020 - 31st March 2021) Internship at Vishwas Bawa Builders for a period of 21 days
Experience
Customer Service Associate
Sep 2024 — Present · IN
As a Customer Service Associate at Amazon, I am responsible for providing world-class customer support through various channels including email amd chat. My role involves resolving customer inquiries efficiently, troubleshooting issues, and ensuring customer satisfaction by delivering tailored solutions. I also work collaboratively with internal teams to enhance customer experience, utilizing Amazon’s extensive resources and innovative tools. Additionally, I manage order processing, returns, and escalations, while adhering to Amazon’s core values of customer obsession and operational excellence.
Education
ST. AGNES CENTRE FOR POST GRADUATE STUDIES AND RESEARCH
Master's degree
2021 — 2023
St. Agnes College, Mangalore-575002
Bachelor of Commerce
2017 — 2020
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