Rasheeda Smith
Member Service Representative Lll @Advancial Federal Credit Union
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WORK HISTORY
Member Service Representative Lll @Advancial Federal Credit Union
Answer inbound, telephone calls, and process daily transactions for members.Research and resolve member inquiries.Open new accounts and close existing accounts.Process wire verifications.Being knowledgeable of the features and benefits of all Credit Union products and services.Take ownership in de-escalating calls and providing refund requests, where applicable.IRA and CD account conversions and processing.
EDUCATION
Dallas College
Associate of Science - AS
The University of Texas at Arlington
Bachelor's degree
ABOUT RASHEEDA SMITH
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