Rasheda Hayslett
Global Account Manager at Cogent | Scaling Global IP Infrastructure through Deep Technical Insight & A Commitment to Long-Term Client Value
- Role
- Global Account Manager at Cogent Communications
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Rasheda Hayslett
I’m a relationship-first SaaS Account Manager and Customer Success professional with a strong track record of driving retention, expansion, and adoption across mid-market and enterprise accounts.At Intuit, I ranked in the top 5 nationally and managed a $400K book of business. I delivered strategic Quarterly Business Reviews (QBRs) that deepened executive alignment, increased utilization by 25%, and uncovered upsell opportunities across QuickBooks Live Bookkeeping and Advanced Reporting.I’ve built a career on proactive client engagement—whether that’s shortening sales cycles from 6–10 months to 0–2 months, or turning product education into revenue growth through webinars and champion enablement.My toolkit includes Salesforce, Gong, Outreach, ZoomInfo, LinkedIn Sales Navigator, and the MEDDIC sales framework.I’m currently exploring Account Manager and Customer Success Manager roles where I can lead QBRs, strengthen customer relationships, and drive business outcomes. Let’s connect!
Experience
Global Account Manager
Oct 2025 — Present
Achieved 150% quota attainment within the first month of the ramp period, consistently exceeding revenue targets through aggressive account penetration and retention strategies.Manage 200 existing accounts with a focus on maximizing retention and identifying untapped revenue streams through proactive relationship management.Partner directly with C-suite leadership to negotiate global contracts, ensuring long-term partnerships that support their international connectivity needs.Lead Quarterly Business Reviews to stay ahead of shifting technology trends, aligning network infrastructure with each client\'s long-term business goals.Collaborate with Sales Engineers to conduct technical discovery, uncovering workflow gaps and architecting custom Wave opportunities to improve network efficiency.
Education
Harvard Business School Online
Python with Artificial Intelligence
Skills
- Real Estate
- Customer Satisfaction
- Selling
- Customer Service
- Sales
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