Rashana Trim

Digital & Growth Strategy ECommerce Operator | Global Ecommerce, Subscriptions & Consumer Platforms | US Leader Open to UK Opportunities

Role
Head of Onstar Ecommerce at General Motors
Location
Chicago, IL, US
LinkedIn followers
500 followers

About Rashana Trim

I’m a digital growth strategist and ecommerce leader with over a decade of experience scaling customer-centric businesses across the US, exploring opportunities in the UK.I’ve led ecommerce and digital transformation at OnStar (GM), driving a multi-billion dollar vision through platform rebuilds, website management, and global merchandising strategy. At Amazon and TuneIn, I spearheaded subscription and product growth, reversing negative trends, launching new features, and building operations that delivered double-digit membership growth and triple-digit growth in content engagement.My superpower is connecting the dots across marketing, product, analytics, and UX to build scalable systems and better customer journeys. Whether it’s leading a Shopify Hydrogen transformation or launching a new streaming channel, I bring structure, insight, and momentum to high-impact digital initiatives.Now based in Chicago and exploring a move to London, I’m open to roles in digital strategy, product marketing, customer growth, or transformation leadership—especially where I can use data and storytelling to fuel the next phase of growth.

Experience

  1. Head of Onstar Ecommerce

    General Motors

    Oct 2023 — Present

    Leading global digital transformation and ecommerce platform rebuild for OnStar’s connected vehicle business, including Shopify Hydrogen implementation and full PDP remerchandising.Developing cross-functional strategy across marketing, UX, product, and analytics to optimize subscription conversion and customer journeys.Leading the charge to make OnStar a digital-first brand - building experiences that empower customers to move effortlessly from phone-based support to self-serve tools across web and mobile touchpoints.

Education

  • The Wharton School

    Bachelors of Science, Economics; Marketing with a Retail Focus

    2009 — 2013

Skills

  • Powerpoint
  • Microsoft Excel
  • Excel
  • Word
  • Written Spanish
  • Retail
  • Sales
  • Fashion
  • Customer Service
  • Analysis
  • Microsoft Word
  • Microsoft Office
  • Data Analysis
  • Merchandising
  • Public Speaking
  • Sql
  • Vendor Management
  • Marketing Strategy
  • Pricing Strategy
  • Teamwork

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Rashana Trim — Head of Onstar Ecommerce at General Motors in Chicago, IL, US | Unifers