Rasham Lal Chhetri
Software Application Engineer@Amazon || Ex CSE-1@AWS || 2x AWS Certified
- Role
- Software Application Engineer Iii at Amazon
- Location
- Siliguri, WB, IN
- LinkedIn followers
- 500 followers
About Rasham Lal Chhetri
Detail-oriented professional with exceptional communication and troubleshooting skills, adeptat managing multiple tasks in fast-paced, customer-facing environments. Proven track record of proactively identifying and resolving issues to ensure high levels of customer satisfaction. Recognized for thriving under pressure while maintaining a focus on quality service delivery.Committed to fostering positive relationships and enhancing the overall customer experiencethrough attentive support and problem-solving expertise.
Experience
Software Application Engineer Iii
Nov 2025 — Present · Bengaluru, IN
Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.• Created automation to reduce manual work of certain repetitive tickets which reduced issue resolution time by 50%.• Created monitoring solution to detect prod pipeline failure and perform auto-rollbacks to ensure high service availability.• Document SOP for internal team for standardized streamlined issue resolution withoutconflicts.
Education
Techno Main - Salt Lake
Bachelor of Technology - BTech, Computer Science
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