Rashad Whipple
Pioneering and innovative professional driving operational excellence and team collaboration with expertise in salesforce and oracle ppm, dedicated to customer satisfaction open to collaboration and networking
- Role
- Customer Engagement Consultant at CDK Global
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Rashad Whipple
As a seasoned professional, I\'ve successfully orchestrated comprehensive training programs, streamlined project management through Salesforce and Oracle PPM platforms, and led re-selling initiatives for Anthem\'s individual medical plans, ensuring continued member engagement and trust. My track record includes fostering collaboration among cross-functional teams, optimizing onboarding processes, and implementing structured curriculum for new hires. Proactively addressing customer inquiries, troubleshooting software applications, and contributing to increased customer satisfaction ratings highlight my commitment to excellence. Let\'s connect to explore opportunities for collaboration and discuss how my strategic project management skills can bring value to your initiatives.
Experience
Customer Engagement Consultant
Jul 2024 — Present · Cincinnati, OH, US
Engage with automotive retail clientele to provide tailored product recommendations for dealership operations. Identify client requirements, existing hurdles, and potential avenues for enhancing business performance. Collaborate closely with internal sales and product teams to relay customer feedback. Prepare cost of goods statements and aid in formulating sales contract statements of work. Conduct pre- and post-sales discovery visits to ascertain optimal project launch staffing needs and offer guidance on industry best practices. Contribute product expertise to the internal sales team and participate in product demonstration visits. Identify sales contract workflow inefficiencies and furnish feedback to internal teams. Counsel dealership clients on effective strategies to drive operational efficiency, maximize system utilization, and boost revenue streams, system utilization, and boost revenue streams.
Education
Indiana Wesleyan University
Master of Business Administration - MBA, Applied Management
2010 — 2012
Wilberforce University
Bachelor of Science - BS, Computer and Information Systems Security/Information Assurance
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.