Rasha S.

Experience

1. Products

   GHX

   Jan 2020 — Present

   Proven success in the Hospitals Supply Chain Managment in clinical and pharmacy in the Healthcare industry. • Led product management for hospitals inventory management solution, overseeing full counting services and workflows for clinical, pharmacy, preputial and assets.• Led major enhancements for hospitals Case Pick, Case Return, Cart Count, Cycle Count, distribution, Procurement Cycle, and delivery, improving operational efficiency and accuracy.• Developed product roadmap based on comprehensive analysis of process efficiency and identified product gaps.• Enhanced and upgraded equipment and software capabilities, driving significant upgrades to improve product performance.• Analyzed pricing and contract management for Inventory Management, optimizing service profitability and customer satisfaction.• Conducted on-site visits to hospitals around the US, collaborating with field managers to observe the process in operation and refine workflow.• Innovated by introducing a competitive dashboard to the market, significantly enhancing product visibility and user engagement.• Successfully integrated customer feedback into product development cycles, ensuring alignment with market needs and preferences.• Intensively involved with the development team, leading and facilitating project grooming sessions,\"kick-off\" sessions, and requirement grooming sessions.• Reviewed assumptions and expectations, gathered requirements, and educated internal stakeholders on products and services to ensure alignment with project goals and customer needs.• Managed critical customer relationships and project details, ensuring alignment with stakeholders\' expectations and project objectives.* Scrum master certification