Rajesh Sehgal

About Rajesh Sehgal

Rajesh Sehgal is a leader with a proven record of building and scaling practices and capabilities, as well as leading delivery excellence & transformation programs through Process Excellence, Technology Enablement and Data, Analytics & AI. With over 24 years of experience in IT Services, Rajesh has worked across various domains such as Investment Banking, Healthcare, Finance & Accounting, and Order to Cash cycles for Telecom, Retail, and Technology organisations. He has built and scaled practices like Data & Analytics, Data Governance, Intelligent (Smart) Delivery, Process Excellence, Delivery Model (Future of Work), Simplification, and Robotics Process Automation for profitable growth and leading disruptive technology like Artificial Intelligence in Delivery.Rajesh collaborates with customers, global process owners, business leaders, and partners to transform businesses. He also engages with analysts for benchmarking practices and programs with the industry. Rajesh is a certified Master Black Belt and Assessor for Business Excellence Models & Standards.Some of his key accomplishments include building a Data & Analytics Platform and Data Quality (Data Governance) organisation and being a founding team member and key contributor to the $1.5 billion growth journey of the business. Rajesh has also developed the Future of Work Model to improve business resilience and has built and scaled Robotics Process Automation.He has built diverse global team of Data Scientists, Business Improvement consultants, Transition Managers & Leaders across 25 global delivery centres & 10 countries.Rajesh has received multiple rewards and recognition and has been a panellist (for emerging technologies like AI) at national and international forums at premier business schools, NASSCOM, CII, and Global Six Sigma Awards. He is also a member of the international team that developed Standards for the IT & BPO industry and has led successful certifications for organisations like ISO, CMMI, and COPC. He has engaged in research work with Ivy League and published papers in areas of standardisation, emerging technologies etc.

Experience

1. Global Head of Delivery Excellence & Automation

   Coforge

   Jul 2025 — Present

Education

• Indian Institute of Foreign Trade

  Master of Business Administration (MBA), International Business

  1995 — 1997

• BIT Sindri

  Bachelor of Engineering (BE), Mechanical Engineering

Skills

• Program Management
• Management
• Six Sigma
• Quality Management
• Performance Management
• Crm
• Operations Management
• Service Delivery
• Business Analysis
• Process Excellence
• Employee Engagement
• Bpo
• Leadership
• Vendor Management
• Outsourcing
• Team Management
• Transition Management
• Business Process Improvement
• Robotics Process Automation
• Pre-Sales