Jaydeep Rasal
\"IT Service Management Expert Driving Excellence at Siemens Healthineers\"
- Role
- Senior Engineer at Siemens Healthineers
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Jaydeep Rasal
IT Service Management and Application Operations professional with 6+ years of experience…
Experience
Senior Engineer
Dec 2023 — Present · Bengaluru, IN
As a Global Services Lead, I spearhead the end-to-end management of critical services within the DX domain, providing comprehensive oversight and strategic direction.Serving as the primary liaison for SHS IT DX, addressing technical and service-related queries.Steering the product backlog and orchestrating technical implementations aligned with internal business requisites.Overseeing Change, Problem and Incident Management Processes.Crafting and tracking roadmaps, steering release management efforts.Conducting test management for service validation, including user acceptance tests for go-live coordination.Orchestrating the engagement with multiple vendors to ensure seamless service provisioning.Ensuring stringent IT system compliance, especially concerning quality, information security and data privacy regulations.Facilitating the integration of IT solutions into the broader company ecosystem, fostering synergy and efficiency.My robust approach ensures the seamless functioning of crucial IT services, while my strategic oversight optimizes operations within a dynamic global framework.
Education
Atharva Institute of Management Studies.
MBA - Master of Business Administration, Management Information Systems, General
2018 — 2020
University of Mumbai
Bachelor of Science - BS, Information Technology
2014 — 2017
1% Club
Personal Finance Mastery, Personal Finance
Higher Secondary School - Mumbai, India
Science
St. Mary's English School, Mumbai India
-, SSC
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