Raquel Kelly
Helping clients exceed their goals.
- Role
- Customer Experience Architect at CSG
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Raquel Kelly
A results-driven, versatile leader with 25 years of experience delivering business and…
Experience
Customer Experience Architect
Apr 2018 — Present · Omaha, NE, US
Skills
- Professional Services
- Customer Service
- Customer Satisfaction
- Process Improvement
- Product Management
- Business Process Improvement
- Strategic Partnerships
- Solution Selling
- Operations Management
- Saas
- Business Intelligence
- Integration
- Agile Methodologies
- Management
- Team Building
- Program Management
- Sdlc
- Strategy
- Customer Experience
- Crm
- Marketing
- Enterprise Software
- Enterprise Architecture
- Contact Centers
- Strategic Planning
- Vendor Management
- Project Management
- Account Management
- Change Management
- Service Delivery
- IT Strategy
- Consulting
- Business Analysis
- Business Strategy
- Call Centers
- Cross Functional Team Building
- Outsourcing
- Pre-Sales
- Requirements Analysis
- Cloud Computing
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