Raquel Smith
- Role
- Senior Principal Strategy & Business Operations Manager at Oracle
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Raquel Smith
Change agent, Collaborator, Data-Driven, Strategy, High-Adoption Operational Practices…
Experience
Senior Principal Strategy & Business Operations Manager
Apr 2020 — Present
Developed scalable agile strategy operations framework for 400 employees • Chief of Staff to Group VP, CX SaaS, Application Service Excellence • Ambassador for meaningful and measurable success metrics • Executive communications and presentations • Operations Generalist • Talent Strategy • Business & Financial Modeling
Skills
- Strategy
- Enterprise Software
- User Experience
- Business Analysis
- Team Leadership
- Project Management
- Vendor Management
- Program Management
- Public Speaking
- Process Improvement
- Product Management
- Crm
- Customer Experience
- Team Building
- Agile Methodologies
- Start-Ups
- Competitive Analysis
- Business Intelligence
- Call Center
- Cross-Functional Coordination
- Product Marketing
- Online Fraud
- Mobile Devices
- Strategic Partnerships
- Risk Management
- Customer Service
- Project Planning
- Web Analytics
- E-Commerce
- Strategic Planning
- Business Development
- Online Marketing
- Business Process Improvement
- Event Planning
- Analytics
- Leadership
- Customer Relationship Management (Crm)
- Management
- Saas
- Cross-Functional Team Leadership
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