Raquel Rodriguez

Sr Manager Wholesale Field Operations for North America @Godiva Chocolatier

US

Oversee $36.5 million North America business, with 15% volume growth under my leadership • Supervise Area Sales Managers for all geographic regions within North America • Oversee Field Sales Team/Brand Ambassadors to ensure excellence in execution and implementation of key operational initiatives • Develop standardized training and execution practices and provide individualized training for staff development • Perform store visits with managers and team to elevate and identify business opportunities to improve sales growth • Develop initial product mix and forecast ongoing volume needs to production • Oversee in-store merchandising and store coverage to ensure proper coverage to maximize sales • Develop strategies to impact sales velocity by collaborating with field and sales team counterparts • Evaluate Operations in stores on a regular basis to ensure all store standards are upheld. • Work collaboratively with cross-functional teams to drive and deliver end process controls and stock controls within stores • Manage and develop key relationships with both internal and external partners to drive the overall business • Grew department store volume 30% by increasing buys, product knowledge training, seminars and sampling programs • Partner with management to ensure successful new store openings by creating fluidity and training while adhering to organizational standards

Adelphi University

Bachelor of Arts (B.A.), Social Sciences