Raphael Maffolini

Manager, Customer Experience Strategy @TELUS Digital

Montreal, QC, CA
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WORK HISTORY

Apr 2024 — Present

Manager, Customer Experience Strategy @TELUS Digital

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Montreal, QC, CA

EDUCATION

2019 — 2021

University of Victoria

Master of Business Administration - MBA, Strategy & Leadership

2016 — 2016

Université du Québec à Rimouski

Project Management Post-Graduate Course, Project Management

2018 — 2019

McGill University

Executive Institute, TELUS Leadership Now Program

2012 — 2015

Université du Québec à Rimouski

Bachelor’s Degree, Business Administration - Marketing

ABOUT RAPHAEL MAFFOLINI

Passionate senior strategist and marketer driven by creating value with customers to improve both business and social outcomes. Recognized for his strategic vision, facility to tie smaller pieces into the larger puzzle, capacity to identify and leverage innovative growth opportunities and leadership throughout the delivery process. He also stands-out as a persuasive communicator able to adapt to his audience and as an inspiring team player who constantly seeks and facilitates success amongst his collaborators and partners. 10+ years of experience across strategy, marketing programs design and execution, product management and channel go-to-market.

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Raphael Maffolini — Manager, Customer Experience Strategy at TELUS Digital in Montreal, QC, CA | Unifers