Raphael Grugl
Flight Attendant @Lufthansa
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WORK HISTORY
Flight Attendant @Lufthansa
Frankfurt am Main, DE
EDUCATION
IU International University of Applied Sciences
Bachelor of Arts (BA), Aviation Management
thePower
PowerMBA, Business Administration and Management, General
SKILLS
ABOUT RAPHAEL GRUGL
With a career in field sales, marketing, and executive assistance at VP level, I bring over 10 years of expertise in the global airline and travel industry. In March 2024, I embarked on a journey as a flight attendant with Lufthansa, fulfilling a lifelong dream. CAREER HIGHLIGHTS Managed key accounts, nurturing relationships with 500+ travel agencies and tour operators across Austria and Slovakia. Spearheaded B2B sales campaigns, driving engagement and revenue growth for Lufthansa Group\'s leisure travel agents in Austria. Provided executive assistance to VP-level management, overseeing 650+ employees and managing a market revenue of 8+ billion EUR (pre-COVID). Recognized as a runner-up at the #AVIATIONVSCOVID19 design thinking challenge. Produced a crisis podcast during the COVID-19 pandemic, catering to the informational needs of 800+ employees in an international matrix organization. AREAS OF EXPERTISE Aviation Business Administration and Management Sales and Promotion Management Customer Relationship Management (CRM) and Key Account Management (KAM)Communication Management Project Management and Professional Scrum Master I (PSM I, scrum.org) WORK-LIFE-BALANCE Aviation isn\'t just my profession; it\'s my passion. I find inspiration and motivation in exploring the world. Training for triathlons keeps me energized. And of course, a great day starts with a great cup of coffee.
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