Raphaela Santana McAuley
Strategic Sourcing Specialist @ServiceNow
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WORK HISTORY
Strategic Sourcing Specialist @ServiceNow
Strategic Sourcing Specialist | Marketing Events & Technology | Driving Brand Success through Smarter PartnershipsAs a sourcing expert at ServiceNow, I specialize in connecting marketing teams with top-tier partners for events, advertising, creative services, tech platforms, and beyond. With a sharp eye on ROI and an ear tuned to stakeholder needs, I lead category strategies that elevate brand visibility and deliver measurable value. From negotiating high-impact contracts to navigating emerging trends, I bring a blend of precision, innovation, and collaboration to every engagement.I thrive in fast-paced environments where creativity meets strategy, and where every partnership is an opportunity to spark bold marketing experiences.Let’s talk sourcing, storytelling, and shaping the future of events- Expertise in drafting, managing, and executing end-to-end RFP/RFI/RFQ processes for marketing and event services- Skilled in cost analysis and savings tracking to drive measurable procurement efficiencies and budget optimization- Proven ability to identify and implement cost avoidance strategies without compromising quality or service levels- Strong knowledge of contract lifecycle management, including review, redlining, compliance checks, and amendment tracking- Adept at negotiating terms and conditions to secure favorable outcomes aligned with organizational goals- Experience collaborating with legal and business stakeholders to ensure contractual risk mitigation and vendor accountability- Ability to evaluate vendor proposals using structured scoring models and benchmarking techniques- Proficient in managing supplier performance evaluations and corrective action plans- Familiar with eProcurement platforms such as ServiceNow platform, SAP Ariba, and contract repository systems such as Apttus and CmPro (ServiceNow)- Skilled at communicating sourcing outcomes and savings reports to executive stakeholders
EDUCATION
Cañada College
Associate's Degree, AA in Economics and AS in Business Administration
Menlo College
Bachelor’s Degree, Business Management major, with International Management option
SKILLS
ABOUT RAPHAELA SANTANA MCAULEY
Strong ability to streamline processes, maximize efficiency, and foster professional relationships within organizations. My philosophy centers around what role I can play in helping others find solutions. I am committed to excellence in service and have a keen sense to predict needs and always practice personal accountability in the workplace.
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