Raphael R.
Smart Hands @Ascenty
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WORK HISTORY
Smart Hands @Ascenty
Campinas, BR
Collocation (Servers, Tape Library, Switches and Routers)- Equipment maintenance and configuration- Structured Cabling- Troubleshooting and Root Cause Analisys- Data center management - Capacity planning (cabling, power, cooling, space, high availability) troubleshooting and support services for large, security and mission critical environment;
EDUCATION
Anhanguera Educacional
Tecnologia em Analise e Desenvolvimento Sistemas, Information Technology
Anhanguera Educacional
Tecnologia da Informação - Analise e Desenvolvimento
ABOUT RAPHAEL R.
Professional with over 10 years of experience in mission-critical Data Center environments, specializing in fast incident response, corrective maintenance, and infrastructure optimization to ensure maximum availability and operational continuity.Strong background in structured cabling standards (TIA/EIA, ISO), advanced troubleshooting across hardware, networks, and systems, and root cause analysis (RCA) to prevent recurring incidents. Proven ability to act quickly in Break/Fix scenarios, minimizing downtime and operational impact.Experienced in colocation environments, managing shared infrastructures with a focus on security, efficiency, and energy optimization. Solid expertise in capacity planning, including power, cooling, space, and high-availability (HA) architectures.Driven by reliability, efficiency, and operational excellence, with a consistent track record of delivering stable, resilient solutions in high-availability, mission-critical operations.
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