Raphael Girardoni
Managing Director - Customer Experience at American Airlines | Cabin Interiors, Inflight Entertainment & Connectivity, Inflight Amenities, Lounges
- Role
- Managing Director - Customer Experience Product & Design at American Airlines
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Raphael Girardoni
An adaptable, effective leader with extensive experience in change management and…
Experience
Managing Director - Customer Experience Product & Design
Apr 2023 — Present · Dallas-Fort Worth, TX, US
Education
MIT Sloan School of Management
MBA, General Management with Focus on the Aviation Industry
2007 — 2009
Skills
- Strategy
- Competitive Analysis
- Revenue Management
- Yield Management
- Financial Modeling
- Financial Analysis
- Forecasting
- Airlines
- Revenue Analysis
- Analytics
- Business Strategy
- Budgets
- Finance
- Strategic Planning
- Pricing
- Project Management
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