Raphael Castro
Chief of Staff | 5G Post Quantum Network | Secure Data in Transit | Secure Communications | Delivering Specialized Privacy Solutions | Carrier Hidden Network | Post Quantum Cryptography |
- Role
- Chief of Staff at Centucom
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Chief of Staff
Sep 2022 — Present
Implemented process improvements for account tracking and CRM usage, reducing deploymenttimes and increasing close rate accuracy.• Managed mid-to-enterprise-level accounts, including quoting, onboarding, retention, and expansion across telecom, cloud, and IT portfolios.• Collaborated with business development teams to qualify leads and close high-value accounts while ensuring service-level satisfaction post-sale.• Supported strategic execution by aligning senior leadership objectives with client goals andon-the-ground operational performance.
Education
CompTIA Tech Career Academy
Network+, Cyber/Computer Forensics and Counterterrorism
New Jersey City University
Bachelor of Science - BS, Kinesiology and Exercise Science
Coursera
Google Cybersecurity , Cyber/Computer Forensics and Counterterrorism
New Jersey City University
Bachelor of Science - BS, Health Services/Allied Health/Health Sciences, General
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