Raphael Antony

Head L&D - Customer Experience Lodha Group

Role: Deputy General Manager at Lodha
Location: Mumbai, IN
LinkedIn followers: 500 followers

About Raphael Antony

I am training professional having an experience of working with some world renowned clients in the Financial sector like AMEX, Capital one, Chase bank, Ocwen Fedral bank, Synchrony bank. Followed by India\'s leading Real Estate developer Lodha Group. Over the years I have gained expertise in L&D, Training, Sales, Training, Customer Experience Training, Strong Facilitation skills, Knowledge Management, Content Development, Process Improvement, Strategy & defining Policy & Process to streamline various aspects of the business collaborating with various stake holders to help organisations to smoothly execute their day to day operations and excel in customer experience.

Experience

Deputy General Manager
Lodha
May 2025 — Present

Education

Mumbai University
Bachelor of Commerce (B.Com.)
Skkim Manipal University
Master of Business Administration (MBA)
2010 — 2013
Holy Cross High School
SSC
St. Mary's Junior Collage
HSC
2001 — 2003

Skills

Training & Development
Crm
Outlook
Management
Microsoft Office
Teaching
Windows
Talent Acquisition
Microsoft Excel
Employee Training
Training
Photoshop
Third Party Collections
Recruitment Training
Powerpoint
Corporate Training
Html
Research
Customer Service
Microsoft Word
English

Contact information

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Work email
•••••@lodhagroup.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Lodha

Real Estate · 8.5K employees · Mumbai, Maharashtra, India

Lodha is India’s leading real estate brand, a name synonymous with excellence, integrity and trust. For over four decades, we have created iconic developments that have transformed city skylines and redefined luxury living. Designed as inspiring and nurturing environments, our developments bring together thoughtful design, attention to detail and unparalleled service. At the heart of this journey is Abhishek Lodha’s global vision and his passion for shaping spaces and experiences that rival the finest in the world. Across India and beyond, our creations are admired for their timeless design, exceptional quality and service that is warm and intuitive. Guided by the philosophy of ‘Do Good. Do Well.’, we are committed to creating a positive impact on the environment and society while continuing to craft homes that offer a sense of pride and joy in the everyday. Headquartered in Mumbai with a presence across London, Pune and Bengaluru. Lodha currently has 40+ ongoing projects & is developing more than 130 million square feet across residential, commercial, and industrial portfolios. A team of over 5,000 associates powers this journey, united by a shared commitment to design excellence, service and impact. Recognised internationally for its integrity and performance, Lodha was the only Indian real estate brand among 18 global real estate companies to be featured on Newsweek’s World’s Most Trustworthy Companies 2025 list.

lodhagroup.com

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About Raphael Antony

Experience

Deputy General Manager

Education

Mumbai University

Skkim Manipal University

Holy Cross High School

St. Mary's Junior Collage

Skills

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