Raouia Howarth
Manager, Transit Technology and Innovation @City of Ottawa / Ville d’Ottawa
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WORK HISTORY
Manager, Transit Technology and Innovation @City of Ottawa / Ville d’Ottawa
Ottawa, ON, CA
Strategic lead for transit technology portfolio supporting city-wide operations. Oversight of 60+ specialists and $100M+ budgets. Leadership in cybersecurity, capital planning, and service excellence.
EDUCATION
Schulich School of Business - York University
Masters Certificate in Municipal Leadership
Queen's University
B.Sc, Computing and Information Science
University of Ottawa
B.A.Sc, Chemical Engineering
SKILLS
ABOUT RAOUIA HOWARTH
Senior technology and operations leader with 20+ years of experience driving enterprise‑scale transformation, overseeing mission‑critical transit systems, and leading high‑performing technical organizations. Proven record of shaping strategic direction, delivering complex multi‑year capital programs, and modernizing large operational environments supporting 100M+ annual customer trips. Recognized for building collaborative partnerships, elevating customer‑centric outcomes, and leading technology innovation in public‑sector service delivery.Executive StrengthsStrategic Leadership • Technology Modernization • Enterprise System Integration • Capital Program Management • Cybersecurity Governance • Financial & Contract Management • Workforce & Organizational Development • Change Leadership • Business Intelligence • Process OptimizationCore competencies:Software development lifecycle • IT System Integration • System and application architectureQuality Assurance and Testing Methodology • Data Analysis and Management • Networking and communications • Software Release Management • Configuration management • Defect and Problem Management Multi-site multi-stakeholder projects • Business Collaboration and Business Intelligence
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