Rao Ashwini Kumar

About Rao Ashwini Kumar

With over 24 years of diverse experience spanning Human Resources and Business Operations, I’ve had the privilege of shaping people strategies across some of the most dynamic industries — including IT/ITES, BPM, BPT, Telecom, FMCG, and Retail. My journey has been one of learning, evolution, and transformation — driven by a deep passion for building high-performing, people-first organizations that fuel business success.As the Chief Human Resources Officer at 1 Point 1 Solutions, I lead with a vision to design and execute strategies that elevate organizational capability, enable growth, and enhance employee experience. From talent acquisition and employee lifecycle management (ELCM) to leadership development and digital transformation in HR, I’ve partnered with exceptional teams to create frameworks where both businesses and people thrive.My professional focus lies in developing holistic HR strategies across Talent Acquisition, HR Business Partnering (HRBP), Payroll, and Diversity & Inclusion. I have a particular interest in strengthening Employee Connect Frameworks (ECF) that foster engagement, inclusion, and purpose at every level of the organization.Complementing my HR leadership, I bring hands-on experience in Customer Lifecycle Management, Sales & Marketing, and Retail Operations — a dual perspective that helps me tightly align HR practices with business outcomes and drive measurable impact.I’ve had the honor of contributing to and learning from leading organizations like Sutherland, Airtel, Vodafone, ITC Wills Lifestyle, and Top n Town Ice Cream, earning multiple awards for performance excellence along the way. These experiences have reinforced my belief that innovation and empathy are the twin pillars of impactful HR leadership.Committed to lifelong learning, I hold a double MBA in HR and Marketing, have just completed my LLB, and am pursuing a Ph.D. in Management.At the heart of my professional philosophy is a simple truth:Great businesses are built on great people.My mission is to foster cultures where talent can excel, innovate, and lead the way to the future.

Experience

1. Chief Human Resources Officer

   1Point1

   Aug 2022 — Present · Mumbai, IN

   Human resource strategy: Responsible for defining and driving the HR strategy. Hiring and Retention – Frontline hiring (8k-10k employees per annum), Support & leadership hiring & Digital hiring. Setting policy for hiring, mentoring, developing, rewarding, and promoting talent. Campus strategy – Hiring apprentice (NATS & NAPS), Interns – ZCI (Zero cost interns), Management Trainees (MBA grads) Developing and executing strategies that support the organization\'s overall business plan and strategic direction. This includes succession planning, talent management, change management, and organizational and performance management. Managing company culture by introducing forward-looking policies.Achievements: Rolled out 132 policies under a project named -100/300. Launched major revolutionary policies – Recruitment Engine, CRE growth Policy, Levels, New stipend policy, Onboarding experience through E&R model, NEO – New employee onboarding, Knowledge nuggets, Book worm, TCA (team coach academy), TMU (Team Manager University), ESOP policy for organization, Family health insurance, Salary Wallet, creation of CSR council, DIVAS club and more. Launched 65 High-impact initiatives. Overall 200+ initiatives in 24 months. Recruited – + apprentice, Interns (Over 100 interns in two years) & Over 50 MTs from B&C category MBA colleges spread across the nation. Launched initiatives for total rewards & benefits – Family floater insurance, Meal cards, Car lease etc. Defined & launched the “Engagement strategy” for the company through ECF – Quarterly R&R, Family Day, Skip levels, FGD etc. Launched unique & innovative programs – E&R, HRC, HRECF & SDECF, PCW (positive communication week) Top performer connect, Tenure awards etc. Launched various HRIT automation initiatives – Chant bot (OPO buddy), TPO to OPO automation & launch of our new HRMIS plat from – ZingHR. Developed strong HR governance through HRKPI tracker covering -60+ KPIs.

Education

• Algappa University.

  Master of Business Administration - MBA, Marketing

• SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

  PGDHR (Equivalent to MBA HR), Human Resources Management

• Dr. Bhimrao Ambedkar Law University, Jaipur

  Bachelor of Laws - LLB

• IES UNIVERSITY BHOPAL

  Doctor of Philosophy - PhD, Human Resources Development