Ran Zookin
Crafter of Positive Customer Experiences through Training, Planning and Delivery of On-Site Event Staff and Logistics Services | Crowd Flow | Security Management | Transportation Management | Covid-19 Compliance Officer
- Role
- Founder and Managing Member at Esm Pros
- Location
- North Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Ran Zookin
Ran is deeply committed to crafting exceptional interactions and holistic customer experiences. With a background in relationship-building roles, Ran has honed his skills in educating and assisting organizations to achieve their goals. His extensive tenure at an international staffing organization saw him rise from Staffing Coordinator to Director of Operations, where ensuring top-notch customer experiences was objective #1. Ran and his teams have touched the lives of millions of event attendees across diverse industries. In September 2021, Ran launched ESM Pros, an organization dedicated to providing specialized event staff and staff management solutions for events around the Tradeshow & Special Event StaffingEvent Staff ManagementCustomer Service Interactions and Customer Experience TrainingEvent Logistics Support: Security and Crowd Flow, Transportation Management, Health and Wellness
Experience
Founder and Managing Member
Sep 2021 — Present · US
Event Staffing and Staff Management Services Recruiting, Training, and Managing Customer-Experience focused personnel Las Vegas, San Francisco Bay Area, San Diego, Los Angeles, Dallas, Orlando, Miami, London Tier 1 Level Support (Registration Clerks, Room Monitors, Directionals, Lead Retrieval Support Personnel, Exhibitor Service Desk Personnel, Merchandise Store Set-Up/tear-Down, Cashiers, etc.) Tier 2 Level Support (Bilingual Personnel, Booth Support Associates, Ambassadors, Supervisors) Tier 3 Level Support (On-Site Staff Management, Logistics Support - Registration Management, Transportation Management, Security Management, Crowd Flow Management, Keynote Load-In)Direct Logistics/Planning Services Event Staff Management (Staffing programs needing upwards of 800+ associates) Crowd Flow Management Support of programs bringing together 30K+ attendees Transportation and Security Management of 18K+ attendee event spanning 7 venues Covid-19 Compliance Officer / Health and Safety Manager On-Site Registration Management Support of events with up to, and above, 50K attendees
Education
Foothill College
General Studies
1999 — 2001
California Polytechnic State University-San Luis Obispo
Bachelor of Science (BS): Business Administration, Global Strategy and Law and Marketing Management
2001 — 2003
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