Ranoj Saha
Leading from Automation to AI-First | Reimagining CX, Business Growth & Transformation | People-First Leadership
- Role
- User Experience and Frontend Interaction Practice Lead, India at Capgemini
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
About Ranoj Saha
30+ years of cross-industry expertise, shaping technology-led transformation for global enterprises. Specialist in AI, GenAI, Agentic AI, Frontend Technologies, and Business Process Automation, with 18+ years in BPM (Pega) delivering large-scale digital transformation programs worldwide. Brings a unique blend of frontend and backend transformation expertise, having led immersive technology and UX-driven initiatives over the past two years. Proven ability to build and scale high-performing teams — led 1,700+ UX & Frontend professionals in India and built a global practice of 2,500+ BPM experts, with a strong focus on mentorship, people development, and leadership excellence. Skilled in P&L ownership, practice growth, and strategic business planning, with a track record of delivering multi-million-dollar transformation engagements that drive measurable business growth. Recognized with multiple industry and organizational awards, including the NASSCOM Customer Service Excellence Award for delivering ROI-driven digital transformation.
Experience
User Experience and Frontend Interaction Practice Lead, India
Oct 2023 — Present · Kolkata, IN
Education
Jadavpur University
MCA
1990 — 1993
Jadavpur University
B.Sc
1986 — 1989
Skills
- Customer Relations
- Transition Management
- Budgets
- Crm
- Business Development
- Offshoring
- Sdlc
- Pega Prpc
- Business Process Design
- Pre-Sales
- Budgeting
- Global Delivery
- Solution Architecture
- Business Process Management
- Program Management
- Customer Service
- Cost Control
- Project Governance
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