Rannard Crawley

Supervisor, Enterprise Operations Center @Federal Reserve Bank of Richmond

Richmond, VA, US

Provides day-to day direct supervision to individual contributors and identifies, assigns and follows up on work activities of staff in areas related to technical environment availability. Coordinates and maintains work schedules. • Analyzes and resolves problems, interprets, policies and demonstrates solid knowledge of processes and protocols for technical environment availability areas. Exercises judgment within defined procedures and policies to determine appropriate action. • Supervises staff to assure accountability and stewardship of organizational resources (operational, financial, and business) in compliance with departmental goals and objectives. • Serves as a resource and advisor to senior leadership. Proactively identifies and makes recommendations around process improvements for the department.• Provides input and recommendation of the staff development and ensures staff is knowledgeable about department procedures and processes. Provides recommendation for personnel actions (i.e, hiring, terminations, promotions, performance appraisal, and training). • Participates in the department\'s resource management process. Plans and executes a course ofaction based on sound business decisions, and works to effectively identify potential cost-saving opportunities, and resolve resource constraints. Improves and supports business activities through analysis of objectives, goals and client needs.• Participates in special projects and performs other duties as assigned

Winston-Salem State University

Bachelor of Science (BS), Computer Science