Ranjitkumar Gavade
Manager Customer Quality Ex. Deputy Manager Quality Marelli , Ex.Gabriel India
- Role
- Customer Quality Manager at Lucas Tvs
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Ranjitkumar Gavade
Ex Gabriel India Ltd, Ex. Motherson auto system, Ex.Marelli Pvt.Ltd.
Experience
Customer Quality Manager
May 2024 — Present · Pune, IN
Lead,Mentor and manage a team of claims adjust and support staff fostering a positive and high performing work environment- Oversee the entire claims life cycle from initial notice to resolution, ensuring timely and accurate processing of all claims related to starter, alternator and wiper issues- Conduct thorough investigation into claims, gather documentation, and evaluate against the specifications- Develop and implement strategies to enhance to claim processing and closers, reduce turnaround time and incorporate best practices- Improve customer satisfaction by improving the ontime updates, issue closer.
Education
Maharashtra State Board of Technical Education (MSBTE)
Diploma of Education, Mechanical Engineering
Sinhgad College of Engineering
Bachelor's degree
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