Ranjith Raam e
Top 100 CX Leader, India 2024 | Customer Experience Leader | Data-Driven Insights, VOC Analytics & NPS Growth | Driving Digital Adoption, Omnichannel Engagement & Customer Loyalty
- Role
- Lead Customer Success at Simpliwork
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ranjith Raam e
Customer Experience Leader | Driving Growth, Loyalty & Digital TransformationWith 7+ years of experience leading customer experience strategies across Hospitality and Commercial Real Estate industries, I specialize in building high-performing teams, leveraging data driven insights, and delivering measurable business impact.What I Do-Transform Customer Journeys: Redesigned CX frameworks to improve NPS by 20% and reduce churn by 15% YOY-Lead Large-Scale Initiatives: Managed cross-functional teams, driving process automation and digital-first engagement strategies-Optimise Operations: Delivered cost savings annually through process improvements and technology integration-Enable Data Driven Decisions: Leveraged VOC analytics, CRM systems (Salesforce, Zendesk), and AI-driven tools to personalize experiences and boost CSAT scores.Leadership Approach:Empathy led, data backed, and innovation driven. I thrive on creating a customer-first culture, influencing senior stakeholders, and implementing scalable solutions for global growth.
Experience
Lead Customer Success
Feb 2026 — Present · Bengaluru, IN
Education
Les Roches
Executive Masters in Hospitality Administration, Hospitality Administration/Management
Vijaya College, 11th Main, 4th block, Jayanagar, Bangalore-11.(Previous name: B.H.S First Grade College)
Pre University College, Physics, Chemistry, Maths, Biology
2011 — 2013
Shantiniketan Educational Institutions
SSLC
1999 — 2010
NIIT
Programming language, Computer Science
2006 — 2011
University of West London
Bachelor of Arts - BA, Hospitality Administration/Management
2014 — 2017
IIHM
Advanced Diploma in Hospitality Management and Tourism, Rooms Division and Food & Beverage
2014 — 2017
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.