Ranjith Chandran

Lead Technical-it Business Analyst Api Analysis Cloud Migration @Virtusa

Edinburgh, GB

Elicited business and data requirements and performed analysis of the existing legacy web service methods to identify API solutions that adhered to the architecture of Experience, Process, and System API layers for different digital journeys in mobile and web applications.Collaborated with technical solution architects and subject matter experts of the applications to create functional design documents that included API endpoints, requests and responses, data dictionary, data mapping, sequence diagrams, and error validations for the new changes. Used tools such as Azure Markdown, Visual Studio Code Swagger Preview, Postman for API analysis, and Miro to maintain customer journey and process mapping.Walked through the functional design with engineers and supported the team during the development, testing, and implementation phases. Ensured the status of epics, features, user stories, and tasks was up to date throughout the requirements lifecycle, enabling accurate measurement of feature cycle times. Collaborated with the DevOps team on CI/CD to create repositories and build pipelines for the API solutions. Worked closely with solution architects and engineers to convert business requirements into technical specifications, facilitating sprint sessions to refine user stories and contributing to the definition of initiatives and epics.Supported teams in defining, designing, and onboarding new payload templates for digital communications, ensuring compliance with platform standards and message orchestration logic. Collaborated with solution architects to define multi-channel communication strategies (push, SMS, email), documenting end-to-end orchestration logic across integrated APIs.Coordinated and validated Disaster Recovery test scenarios to ensure platform resilience, data integrity, and message delivery continuity in the event of service disruptions. Delivered governance documentation including data flow diagrams, risk assessments and compliance checklists.

Cochin University of Science and Technology

Bachelor of Technology - BTech