Ranjita Ravi

About Ranjita Ravi

I am an enthusiastic Instructional Designer with experience since 2022 in designing and developing engaging learning solutions that align with organisational objectives and adult learning principles. Skilled in eLearning development, instructional technology tools, and curriculum design, I specialise in creating impactful learning experiences that drive measurable results.My career foundation lies in 3 years of customer service excellence at global organisations, where I developed a deep understanding of learner needs, problem-solving, and customer-centric communication. I also worked as a Quality Analyst within Learning & Development, where I evaluated training delivery, improved processes, and ensured learning solutions were both effective and scalable.With hands-on expertise in tools such as Articulate Rise, Storyline, Adobe Captivate, Canva, and LMS platforms, I bring both creativity and structure to instructional design. I also collaborate with stakeholders to conduct needs analysis, develop proposals, and evaluate training effectiveness. I’m passionate about leveraging technology, creativity, and data-driven insights to craft innovative learning experiences that empower people and enable business growth.Core Skills & Expertise:Instructional Design & Curriculum DevelopmenteLearning Development (Articulate Rise, Storyline, Captivate, Canva)Learning Management Systems (LMS)Multimedia & Microlearning DesignAdult Learning Principles & Training EvaluationNeeds Analysis & Stakeholder CollaborationQuality Analysis & Process ImprovementCustomer Service Excellence

Experience

1. Learning and Experience Design Analyst

   Accenture

   Jul 2024 — Present

Education

• Vivek Vidyalaya college of commerce

  Bachelor of Commerce - BCom

  2001 — 2003