Shashi Ranjan
Customer Support manager at HCL Services Ltd.
- Role
- Customer Support Engineer at Hcl Services Ltd
- Location
- Amritsar/Ludhiana, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Customer Support Engineer
May 2016 — Present · Jalandhar, IN
Strategy Planning & Policies of service for the entire state. Customer satisfaction and customer relationship management and improving customer value proposition.
Skills
- Sales Operations
- Customer Service
- Training
- Management
- Contract Negotiation
- Mobile Technology
- Networking
- Telecommunications
- Business Development
- Business Planning
- Process Improvement
- Microsoft Office
- Sales
- Mobile Testing
- E-Commerce
- Vendor Management
- Powerpoint
- Microsoft Excel
- Operating Systems
- Html
- Microsoft Word
- Team Leadership
- Service Engineering
- Mobile Devices
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