Pushparanjan Malajure

About Pushparanjan Malajure

Global technology and operations leader. Helped build the technology and operation / business services capability center for Marsh McLennan and earlier helped build Jardine Lloyd Thompson’s capability center. At Marsh McLennan Global Services, was the Interim CEO and Senior Director of Engineering and Technology, leveraging close to 15 years of expertise in building and scaling global capability centers (GCCs). Focused on integrating operations, technology, and knowledge services into a unified strategy to drive business growth and operational excellence. Actively contributing to regulatory compliance as a board member while shaping the center’s strategy to unlock revenue opportunities for our businesses, develop new products, and enhance client services. Previously led global engineering initiatives and built the technology center at Marsh McLennan and Jardine Lloyd Thompson, establishing product teams operating on scaled agile frameworks and supporting major technology investments, including core broking and CRM systems. fostering global Centers of Excellence around strategic technologies and enabling cross-functional collaboration. Passionate about driving innovation, operational transformation, and creating value for global businesses.Across my career I have had an opportunity to work in 10 cities across 4 countries. Early in my career, I was part of 2 start-ups, building platforms and teams.

Experience

1. Senior Engineering, Technology and Operations Gcc Leader

   Marsh McLennan

   Apr 2019 — Present · Mumbai, IN

   Helping build the global technology and operations services GCC for Marsh McLennan.As a global engineering leader setting up product teams on scaled agile, working on some of the largest technology investments in the insurance space. Helping build a core broking system and a global CRM system, which are the firm’s largest technology investments. Working with our global technology teams and helping set best suited operating models and teams.Working on a few transformational technology led business programs, with huge business benefits. Helping technology teams work as horizontal teams globally.Building global Centers of Excellence around strategic technologies.Jardine Lloyd Thompson was acquired by Marsh and McLennan.

Education

• Bharathidasan University

  MBA, Business Management

  1997 — 1999

• National Institute of Technology, Tiruchirappalli

  MBA, Business Management

  1997 — 1999

• Karnatak University

  BE, Engineering

  1992 — 1996

• Singapore Quality Institute

  Six Sigma Black Belt Program, SSGB

  2006 — 2006

• Harvard Business School Executive Education

  Managing and Transforming Professional Services Firms- India , Business Administration and Management, General

  2016 — 2016

Skills

• Operations Management
• Software Project Management
• Crm
• Enterprise Software
• Competency Management
• Business Transformation
• Employee Benefits
• High Performance Teams
• Program Management
• Service Delivery
• Business Analysis
• Global Delivery
• Oracle
• Requirements Analysis
• Sdlc
• Solution Architecture
• Outsourcing
• Offshoring
• Itil Service Strategy
• Strategy
• IT Strategy
• Resource Management
• Software Development Life Cycle (Sdlc)
• Vendor Management
• Project Management Office (Pmo)
• Rapid Ramp-Up
• Insurance Broking
• Pre-Sales
• Business Intelligence
• Management
• Governance
• Go-to-Market Strategy
• Sales Force Development
• P&L Management
• Pmo
• Pmp
• Leadership
• Team Management
• Learning Management Systems
• Territory Management