Ranjani Ramanathan
Customer Success Manager @ Akamai | Ex-Cisco
- Role
- Customer Success Manager at Akamai Technologies
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Ranjani Ramanathan
I\'m a Customer Success Manager experienced in working cross-functionally with business roles (e.g. Marketing, Sales, Manufacturing), technical roles (e.g. engineers, consulting) to bring the Content Delivery Network to our clients on time!I have experience working with routers, switches and information security - I am fascinated by the way data governs anything that continues to evolve in the product world. The learning curve that comes with the positions I have held has taught me that I bring value to the teams I collaborate with because - I approach any problem I strive to address with a customer-centric mindset. I\'m a good listener, which helps me clarify expectations. Understanding leads to fewer mistakes, and mistakes can get quite expensive- I enjoy hearing the BEST ideas from others around me. I am the type of person that likes to plan, execute, and bring those ideas to life. Please do not hesitate to contact me if you require guidance on your path to becoming an international student or understanding the transition from a technical position to program management to customer success! Specialties: Technical Program Manager | Product Line Owner | Data Analyst | DEI Initiatives | Database Curation | Professional Scrum Master | Customer Escalation Management| Cross-Functional Coordination| Requirements Analysis & Management | Product Design and User ExperienceTools: JIRA | Tableau | Slack | Lucid Chart | SAP | Microsoft Excel & Word | Confluence| Adobe Workfront
Experience
Customer Success Manager
Jul 2025 — Present · New York, NY, US
Education
PES University
Bachelor's degree, Electronics and Communications Engineering
2015 — 2019
Mays Business School - Texas A&M University
Master's degree, Management Information Systems, General
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.