Ranjan Gupta

About Ranjan Gupta

I\'m a curious and detail-driven professional with over 9 years of experience in Process Excellence, Quality Assurance, and Cross-Functional Operations—primarily in the fintech space. I specialize in building scalable systems, driving compliance, and using data to solve real-world operational challenges.With a strong foundation in SQL, customer onboarding, KYC verification, and automation, I thrive at the intersection of process design and impact delivery. Whether I’m auditing workflows, improving TAT, or exploring new tools like Power BI, I love making things simpler, smarter, and more efficient.Outside of work, I enjoy playing chess, exploring tech side-projects, and continuously learning—because there\'s always a better way to do things.Operational Excellence: With over 3 years of hands-on experience, I\'ve honed my ability to identify bottlenecks and inefficiencies in product workflows. This knack for optimization has led to the implementation of streamlined processes that not only reduce operational costs but also accelerate time-to-market, delivering measurable results for my employers.Cross-functional Collaboration: I thrive in fostering collaboration between product management, engineering, design, and customer support teams. By maintaining open lines of communication, I ensure that the entire product lifecycle is aligned toward achieving common goals. My dedication to teamwork has been a driving force behind successful projects throughout my career.Data-Driven Decision-Making: I have a keen eye for data analysis, and I leverage metrics and key performance indicators to make informed decisions, prioritize feature enhancements, and drive continuous improvements that enhance customer satisfaction. My commitment to data-driven insights enables organizations to stay ahead of the curve in a rapidly evolving landscape.Quality Assurance and Compliance: I recognize the paramount importance of regulatory compliance, especially in the dynamic fintech sector. My commitment to maintaining rigorous quality assurance and compliance standards ensures that my work is not only efficient but also in full adherence to industry regulations.Outside of my professional pursuits, I have a passion for learning new technologies and enjoy playing chess, a game that aligns well with my strategic mindset.If you\'re interested in connecting or discussing potential opportunities for collaboration, please don\'t hesitate to reach out to me. Let\'s explore how my skills and experience can contribute to your organization\'s success.

Experience

1. Business System Analyst

   Uber

   Apr 2025 — Present

Education

• De Nobili School

  ISC

• Punjab Technical University

  Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering

  2009 — 2013

Skills

• Powerpoint
• Microsoft Excel
• Public Speaking
• Microsoft Office
• Engineering
• English
• Microsoft Word