Ranjan Dutt

About Ranjan Dutt

Throughout my career in the BFSI sector, I have been driven by a deep curiosity for how financial services can create real, lasting value for individuals and institutions. My journey has taken me from my earlier roles in Insurance and fintech, collaborating with dynamic teams at firms akin to Apex Group, Bajaj Life and Navi, to steering multi-channel marketing and customer engagement strategies that deliver measurable growth.Today, I thrive at the intersection of insight-driven strategy and creative execution—leading initiatives that have accelerated brand awareness, streamlined digital transformations, and earned customer trust in an industry where confidence is paramount. My approach always centers on the customer: translating complex financial concepts into clear, actionable programs that resonate with diverse audiences.As a marketing leader, I’m proud of building and mentoring high-performing teams focused on innovation, data analytics, and cross-functional collaboration. My experience in long-term financial planning and budgeting enables me to view every opportunity through both a customer and business lens, consistently driving sustainable results and operational excellence.I am excited about the future of the Fintech and financial services GCC space in India. As a prospective CMO, I bring experience, a proven ability to champion growth, foster meaningful connections, and guide organizations through the evolving landscape of digital finance with empathy, integrity, innovation and vision.I believe that great marketing happens when strategy and execution work hand in hand—supported by processes that are clear, scalable, and aligned across teams.With experience spanning Marketing, Sales, Operations and Project Management, I enjoy simplifying complexity, tailoring communication for different audiences, and ensuring that big ideas translate into measurable impact. What drives me most is helping teams work smarter, stay connected, and deliver outcomes that make a lasting difference.

Experience

1. Global Marketing Operations Director

   Russell Investments

   Mar 2025 — Present · Mumbai, IN

   I am part of the global cross-border marketing and communications leadership team at Russell Investments, a global investment management firm that provides investment advice and products to individual investors, financial advisors, and institutional investors, headquartered in Seattle. I am also a member of the AI Advisory Council that is responsible for identifying new AI tools that may resonate with certain use cases, look at AI tool requests, AI certification for employees and AI compliance policies. My Role:As the lead point of contact for Marketing Operations and Transformation, I lead marketing production transformation and operational efficiency. Feel free to connect - I’m passionate about driving impactful change in the financial services landscape🤝

Education

• Indian School of Business

  Senior Executive Leadership Intervention

  2015 — 2015

• University of Mumbai

  B.COM, Commerce

  1993 — 1996

• NIS Sparta Ltd.

  PGDSM, Sales & Marketing Management

  1996 — 1998

Skills

• Partnership Development
• P&L Responsibility
• Sales Operations
• Start-Up Operations
• Service Delivery
• Achieving Targets
• Partnerships
• Vendor Management
• Team Management
• Annual Business Planning
• Performance Appraisal
• Plan Execution
• Screening
• Underwriting
• Channel Creation
• Direct Sales
• People Management
• Sales Management
• Budgets
• Channel
• Program Management
• Business Development
• Channel Sales
• Training
• New Business Development
• Mis
• Key Account Management
• Branch Banking
• Franchising
• Turn Around Management
• Recruiting
• Business Planning
• Management Consulting
• Retail
• Relationship Management
• Strategy
• Leadership
• Sales
• Cross-Functional Team Leadership
• Marketing Strategy