Ranjana Mahajan
Dy General Manager-key Accounts @Kuehne+Nagel
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WORK HISTORY
Dy General Manager-key Accounts @Kuehne+Nagel
Mumbai, IN
Key Account Management & Customer Relations• Primary point of contact for Key Accounts. • Customer Relationship Management • Business Development and Growth Management• Collaboration with Cross-functional teams.
EDUCATION
SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney
MBA
Dr B R Ambedkar National Institute of Technology, Jalandhar
B.Tech
ABOUT RANJANA MAHAJAN
Highly experienced and accomplished professional with over 18 years of experience in multitude of areas such as Commercial & Business Development Strategy, Project Management with ability to lead cross-functional teams, handling margin improvement projects, ensuring client satisfaction, and managing senior stakeholder relationships, strategic analysis, and customer engagement. Communication, interpersonal, and problem-solving skills with a proven track record of mentoring and guiding team of Marketing Managers across regions in India, fostering a collaborative and high-performance team environment, and driving change management initiatives to ensure successful adoption of new processes and practices. Commercial and Business Development: Managing revenue stream of INR 1500 million across ground handling products and services for the organisation at Y-O-Y revenue growth of 7-8%(including customer relationship management), and developing alliances for inorganic business growth Brand and Communication Management: Functioning as a Brand guardian and ensuring that the Brand message is communicated clearly to internal and external stakeholders. SAP: Subject Matter Expert (SME) in handling revenue contracts and instrumental in development and implementation of Sales & Distribution (SD) module of SAP in the current organisation With intermediary exposure to the basics of Project Management in the business environment, I would like to explore opportunities to enhance my knowledge in Digital Marketing and Business Analytics. There’s always room to learn and grow. Key skills that I would like to learn over next few years would be leadership, coaching and mentoring. Passionate about inclusion of women in the challenging working environment in aviation.
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